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While BrandWatch’s capability to fill orders for our clients has not been impacted, our response may be delayed due to the COVID-19 pandemic. If you need assistance immediately, please call us at +1-503-285-3890, select option 3 and leave us a message. Along with our UK colleagues at Eluceda, we are working diligently to develop a COVID-19 screening providing results in under 20 minutes. Click here for more.

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Warranty Claims

A customer files a claim for repair, replacement or compensation for what is thought to be your product, but how does one of your personal quickly verify the receipt to see if it is genuine or if the product originated from you? According to researchers, warranty fraud costs brand owners between 3 to 6 percent of revenue each year, not including the time and resources that is required to monitor and fight against the practice.

BrandWatch Technologies has authentication solutions that can go directly into paper documents, packaging materials, plastics, physical products during manufacturing, security inks or coatings layers. We help both retailers and manufacturers authenticate warranty documents, receipts, gift certificates, titles, licenses, authenticity certificates, products and more.